First Things First:
A Message from Our CEO About COVID-19
The corona virus is affecting every aspect of our lives. First and foremost, we hope you are staying safe and sane at home, taking care of yourself and washing your hands. We have temporarily closed our retail studio. However, are still open, shipping orders and making deliveries within a very limited area! We’re taking extra precautions because of COVID-19, including cleaning a minimum of 2 hours a day and working in shorter staggered shifts with fewer people.
The added safety precautions have impacted shipping times. We are doing everything we safely can to get back to a shorter turnaround time. We’re so sorry for the inconvenience. These precautions are necessary for the safety of our team and our customers. We know your orders are important to you - our team is working hard to get them out the door. We're currently shipping orders 7 days a week. Thank you for your patience and support during this time! Here is what Elements4Men is doing to safely meet demand.
In response to the severity of the COVID-19 pandemic we have temporarily suspended all business operations at our physical retail studio. We are currently producing, packing and shipping products from an off-site facility that is off limits to the general public. We will update as to if/when we re-open in the future.
To be extra safe, we've canceled local order pickups.
We’ve always been a clean workplace, but we have ramped up our efforts by using CDC-recommended bleach water solutions and increasing the frequency of wiping down every surface.
Anyone that has to take time off for any reason related to the COVID-19 virus has an excused absence from Elements4Men. Once we resume typical business operations, their job will be waiting for them when they return.
Hand washing, given that we all work for a company that sells a lot of beard grooming and skincare products, has always been a big deal at Elements4Men. In accordance with the current CDC recommendations, our employees wash hands every time we enter the building, pass a sink, eat, or touch a doorknob.
Weeks ago, we halted all cross-country travel for our business to keep employees close to home, practicing “social distancing” long before we knew what it was called. We just figured it was common sense.
Per CDC recommendations, we have switched to shorter staggered shifts to decrease the number of people in our warehouse at one time. This may mean orders take a little longer to get processed, but it’s important for employee safety.
We have established a task force to monitor all COVID-19 information as it comes out and react accordingly. We are in routine contact with our local health department and monitor the CDC website frequently.
Please stay safe and healthy. If you have any questions or concerns, please reach out to our customer service team via email at:
Stay strong and be positive. We'll get through this together!